Empathy Based Interviewing
Cutting-edge ● Research Based ● Always Evolving
Maintain Interviewee Engagement
Gain Accurate, Actionable Information
Build Strong Mitigation Strategies
Do you struggle with:
How to approach investigative interviews?
Not getting the full story?
Determining when people are being truthful or lying?
Not having a defined plan to obtain information?
Who will benefit from this course?
EBI will benefit anyone who conducts interviews for the purpose of gaining accurate and actionable information. EBI can be applied to a wide array of investigative interviews in areas such as, human resources, security, threat assessments, Title IX, and misconduct. EBI is particularly effective in obtaining information from individuals who may be hesitant to participate or cooperate in the interview process.
EBI Trainings Provide the Tools Needed to be a Skilled Investigative Interviewer.
Understand Subject Personality
Tailor your interview to the individual.
Maintain a Dialogue
Use empathy to induce a problem-solving environment.
Have a Plan
Create a comprehensive interview strategy.
How does EBI Compare to the Traditional American Investigative Interview Approach?
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Traditional American Approach
Interviewer’s Agenda
Presumption of Guilt
Theme Approach
Question Focused
Identification of Deception
Signs of Emotional Stress
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Empathy Based Interrogation
Interviewee’s Personality
Information Gathering
Active Listening Approach
Conversation Focused
Identification of Veracity
Signs of Cognitive Load
ABOUT EMPATHY BASED INTERROGATION
EBI is a conversational, non-confrontational, research-based interview philosophy. It is designed to gain accurate and actionable information from an individual.
The EBI process is predicated on the individual’s personality. The goal is to keep the person engaged to induce instrumental problem solving and increase information exchange with the interviewer.
